Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations please contact the us via contact us page.
Requests received later than 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period. Before cancellation of services, you need to clear all the pending dues (if any).
We will try our best to create the suitable design concepts for our clients. In case any client is not completely satisfied with our products we can provide a refund, subject to the folllowing terms:
- Refund is not applicable on Domain registration/transfer/renewal, paid Support and any other paid services like website or app updates.
- The refund request placed 7 days after booking will not be processed and you will not be eligible for any refund.
- After sending the cancellation request, it would take 14 days to complete the refund process.
- If paid by credit/debit card, refunds will be issued to the original credit/debit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
- No refund will be made if your Service(s) are suspended or terminated for cause.
- The refund will not cover any kind of taxes, setup fees, refund processing fee, postal charges or any kind of payment processing charges or bank fee(s).